When refusing alcohol service to a patron, the server should do so:

When refusing alcohol service to a patron, it's crucial to do so discreetly to avoid causing embarrassment or drawing unnecessary attention. This approach respects the patron's dignity and helps maintain a comfortable atmosphere for both the individual and other patrons nearby. By being discreet, the server can effectively communicate the refusal without making the situation public, which could potentially escalate tensions or lead to a negative experience for everyone involved.

Being discreet allows the server to handle the situation gracefully, showing empathy and professionalism. It’s important to ensure that the patron understands the reason for refusal, but this can often be achieved through a private conversation rather than making a scene, which could lead to feelings of shame or humiliation. This approach not only protects the patron but also helps to create a supportive environment in the establishment.